WP Auror Terms of Service
Terms of Service
Acceptance Of Terms
Description Of Service
The Site is an online service offering maintenance packages to operators of websites running on single-site installations of WordPress. Services include but are not limited to, any service and/or content WP Auror makes available to or performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the Services.
Your access to and use of the Site may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of WP Auror. WP Auror reserves the right to suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice.
WP Auror service does not support multi-site WordPress installations.
As a condition to using Services, you are required to open an account with WP Auror and select a password and username, and to provide registration information. The registration information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your WP Auror account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
You are responsible for maintaining the confidentiality of your password and are solely responsible for all activities resulting from the use of your password and conducted through your WP Auror account.
Services are available only to individuals who are at least 18 years old.
Release And Indemnity
You hereby expressly and irrevocably release and forever discharge WP Auror, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Site and the Services.
You hereby agree to indemnify and hold harmless WP Auror, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of (i) a breach of these Terms, (ii) the use of the Services, by you or any person using your account or WP Auror Username and password, or (iii) any violation of any rights of a third party.
Limitation Of Liability
In no event shall WP Auror be liable under contract, tort, strict liability, negligence or other Legal theory with respect to the site, the service or any content (i) for any lost profits or Special, indirect, incidental, punitive, or consequential damages of any kind whatsoever.
WP Auror, wpauror.com and other WP Auror LLC graphics, logos, designs, page headers, button icons, scripts, and service names are the intellectual property of WP Auror. WP Auror’s intellectual property may not be used in connection with any product or service without the prior written consent of WP Auror. The images and icons available in the WP Auror Press Kit may be used by partners and third party sites in connection with providing appropriate links to the WP Auror Site.
Support Requests & Monthly Support Time
Support must be requested through the proper channels to be received and responded to in a reasonable amount of time. To request support please e-mail [email protected] or create a ticket at http://support.wpauror.com
Each request is subject to a one (1) hour minimum fee. Developer support and customization hours are billed at an additional $99.00 per hour, per request.
Up to 48 hours response time on non-emergency requests. Requests are subject to approval by the assigned agent or WP Auror management. Emergency or rush requests may be subject to a rush surcharge of $50/hour.
Nature of Requests
Requests should fall within the following categories.
- Styling elements with CSS
- Content Population & Image Manipulation
- Creation of basic graphics (e.g. buttons, banners, etc.)
- WordPress consulting (pick our brains)
- Theme/plugin audits
- Plugin installation and implementation
If you’re unsure about the whether or not a request meets these criteria, submit it as a ticket to our support system and we will either accept the ticket or deny the ticket based on managerial approval.
Examples of requests not meeting approval for monthly development time:
- Website redesign
- Landing page design
- Custom plugin development
- Custom theme development
- Search marketing/SEO services
Termination & Cancellation
Cancellation can occur at any time after your first 2 months (60 days) of service. You’re never required to stay with us – in fact, we’d prefer you have the option to leave if you’re unhappy with our service and give us feedback on how we can serve you better.
WP Auror may terminate or suspend any and all Services and/or your WP Auror account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination of your account, your right to use the Services will immediately cease. If you wish to terminate your WP Auror account, you must Contact us with your termination request. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You can contact us through the contact page or support area to issue a termination request.
WP Auror reserves the right, at its sole discretion, to modify or replace the terms at any time. If the alterations constitute a material change to the terms, WP Auror will notify you by posting an announcement on the site. What constitutes a material change will be determined at WP Auror’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any service or viewing any content following notification of a material change to the terms shall constitute your acceptance of the Terms as modified.
No agency, partnership, joint venture, or employment is created as a result of the Terms and you do not have any authority of any kind to bind WP Auror in any respect whatsoever. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. WP Auror shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond WP Auror’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable. WP Auror may transfer, assign or delegate the Terms and its rights and obligations without consent. The Terms shall be governed by and construed in accordance with the laws of Supreme Court Of India as if made within Maharashtra between two residents thereof, and the parties submit to the exclusive jurisdiction of High Court Mumbai. Both parties agree that the Terms is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of the Terms, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.